Frequently Asked Questions
Everything you need to know about your Small World Coffee experience.
How long will it take for my coffee to arrive?
We roast our beans in small batches to ensure freshness. Orders are typically processed within 1-2 business days, and standard shipping usually takes 3-5 business days depending on your location.
Do you offer international shipping?
Currently, Small World Coffee ships within the United States and Canada. We are working on expanding our reach to coffee lovers worldwide in the near future.
Can I return coffee if I don't like the taste?
Because coffee is a perishable food item, we cannot accept returns on roasted beans. However, if there is an error with your order or the package is damaged, please contact us within 14 days for a replacement or refund.
Are your coffee beans ethically sourced?
Yes, we prioritize Direct Trade and Fair Trade practices. We work closely with farmers to ensure sustainable growing methods and that all workers are paid a living wage.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), as well as digital payment options like PayPal, Apple Pay, and Google Pay.
Do you provide a subscription service?
Yes! You can sign up for our 'World Traveler' subscription to receive your favorite blends on a recurring schedule and save 15% on every order.